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Latest News
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| April 2, 2008 |
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Marketlink’s Fairmont Call Center will celebrate its 7th anniversary in April. The center opened in 2001 with 13 employees and has grown to more than 80 staff and telephone sales representatives. (more info) |
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| February 1, 2008 |
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Marketlink’s Storm Lake Call Center will celebrate its 10th anniversary in February. The center opened in 1998 with 11 employees and has grown
to 80 staff and telephone sales representatives. (more info) |
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| January 15, 2008 |
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Marketlink’s Fairmont Call Center has earned the company’s 2007 President’s Achievement Award for outstanding performance in meeting sales and quality goals. This is the second year in a row and the third win for this center since they opened in 2001. (more info) |
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| December 14, 2007 |
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Each year Marketlink presents awards to their staff employees for “Above and Beyond,” “Commitment to Excellence” and “Most Positive Employee.” (more info) |
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| November 16, 2007 |
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Bob Beaman, operations director for Marketlink for the past six years, has been promoted to Vice President of Operations. (more info) |
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| November 3, 2007 |
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Marketlink employees pledged a record $18,600 for this year’s United Way of Central Iowa campaign, surpassing last year’s giving by 40%. (more info) |
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| August 6, 2007 |
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Business by Phone, the nation’s leading provider of training and learning products for business-to-business salespeople, has named Marketlink’s B2B Call Center as its recommended resource for outsourced calling programs.(more info) |
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| August 1, 2007 |
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Marketlink is increasing its calling capacity 7% to meet new growth within its Communications Division, serving large communications services companies across the U.S. This follows a 10% increase expansion earlier this year.(more info) |
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| July 26, 2007 |
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Sandy Dunn, an 11-year Marketlink employee, has been promoted to Senior Accounting Manager. “Sandy began her career with Marketlink upon graduating from A.I.B. and has been a great contributor ever since,” said John M. Miksich, President.
“Sandy’s done an outstanding job with our financial reporting and budgeting and has produced great results with our AR and AP systems,” Miksich said. “She’s a key reason behind Marketlink’s financial success over the years!”
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| July 25, 2007 |
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Customers rate offshore call centers 26 points lower than their onshore counterparts according to a recently released Satisfaction Index Study, conducted by the CFI Group. (more info)
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| May 07, 2007 |
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One of the nation’s fastest growing providers of large capital equipment leasing programs wanted to generate new leads and open the door for additional sales.
Faced with 14,000 inquiries accumulated over nearly two years and a limited sales staff to follow up, Marketlink’s B2B specialists stepped in to identify the “real” prospects and greatly enhance the client’s database of potential buyers. The result? A highly profitable program with a great ROI. Please contact tgoos@marketlinkinc.net for a complimentary copy of this informative case study.
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