Calling Consumers >
Why Marketlink?
Our clients have discovered many advantages of using our services. For more than 17 years we have delivered high-quality, outbound teleservices for clients who understand that the telephone is one of the most efficient, quick and cost-effective ways to reach their targets and grow their business.
Our consumer division offers a wide range of custom sales, research and customer care services designed to meet your company’s unique needs. Our broad experience enables us to quickly understand your marketing and sales situation and customize a telephone-based solution to meet your objectives. The bottom line is our clients get results.
Here's why:
Highly experienced and Professional Phone Representatives
Our success hinges on the quality and performance of our telemarketing phone representatives. All prospective representatives and interviewers are carefully screened with a multi-step process designed to ensure that we select only the most qualified candidates.
New representatives participate in extensive classroom training on effective sales, research and telephone communication skills. Each is certified in compliance with all applicable calling regulations.
Excellent Customer Service and Results
We're highly results oriented. Our Marketing Professionals know what it takes to succeed in the business-to-consumer marketplace. That's why we use meticulous care in working with clients to plan each campaign. We thoroughly analyze program results and recommend improvements while the campaign is in progress so it will achieve even better results.
Partnership Approach
We view each client as a partner. Before we start any telemarketing program we take the time to learn about our clients, their products and services and their unique sales and marketing situation. As a result we are able to form long-lasting, mutually beneficial relationships with our clients. In a recent customer survey, more than 90% of our clients rated our services as superior, and 100% indicated that they were “very likely” to use our services in the future. Nine out of ten clients rate our performance as outstanding and superior to that of our competitors.
Our Commitment
Our commitment to quality, outstanding customer service and exceeding our clients expectations is what sets us apart from the competition.
