A full menu of order management services

When customers are ready to place an order, they expect to speak to extensions of your organization. They also deserve the careful attention only experts in order management can provide. And that’s exactly what Marketlink offers! With 20 years experience and hundreds of thousands of orders processed, we’re inbound online order-taking experts!

We care about your brand and we’re committed to becoming an extension of your organization. Because our flexible training is detailed to your business, our multi-facility web order taking call centers can effectively communicate your brand while reinforcing your image.

For two decades Marketlink has served a variety of industries, providing a broad range of solutions to countless companies. This experience helps us understand your order taking needs. We know your business. In fact, we have a menu of state-of-the-art technology, training and applications that we’re successfully doing for other companies – and could be doing for you!

Example of industries we take calls from:

• Multichannel Internet Retail
• Luxury Brands
• Health Care
• Finance
• Insurance
• Tourism & Travel
• Automotive

Common Order Management Applications Include:

• Inbound Order Taking
• Email Support
• Chat Support
• Order Fulfillment